Tasks, Duties, Responsibilities:
- Track and monitor situations by phone and satellite messages and address situations to ensure shipments are delivered on schedule
- Maintain clear lines of communication with drivers and operations staff
- Submit a daily report to the Master Planner detailing truck locations, destinations, ETAs, and relevant restrictions (HOS, etc.)
- Assign resources to trips and send load offers to best available drivers
- Monitor load progression in TruckMate and update macros as required
- Advise customer service representatives (CSRs) of any and all issues related to freight movement
- Communicate border ETAs to border compliance staff to ensure submission of documents in a timely manner
- Assist CSRs in finding information for the provision of customer updates
- Update regional planners of truck ETAs and appointment times
- Advise regional planners of any drivers in your cohot who may be available to assist with local deliveries
Knowledge, Skills, Abilities:
- Experience in the transportation industry would be an asset
- Previous experience in a similar role
- Excellent written and verbal communication
- Excellent interpersonal skills
- Professional
- Proficient with computers and various software programs including G-Suite, database software, and our in-house truck management software
- high attention to detail
- Ability to work under pressure in a fast-paced environment
Salary:
$38,000 - $48,000 per year
Apply:
To apply, please submit your resume by November 24. However, only those selected for an interview will be contacted.
Thank you for your interest in Bulk Carriers.
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